Privacy Policy

Introduction
Align Decking is committed to protecting the privacy and security of customer, supplier, and employee records. We adhere to the privacy principles set out below, which govern the way we collect, use, store, and disclose personal information that is obtained in the course of development, sales, promotion, and distribution of our products and services or in the course of employment. This policy is referred to as Align Decking's privacy policy (the "Privacy Policy").

"Personal information" means any information provided to or collected by Align Decking about an identifiable person, including employee records, and customer and supplier information, but does not include the name, title, business address, business telephone number, business fax number, or business email address of an employee of an organization. This Privacy Policy applies regardless of how personal information is recorded (for example, electronically or on paper). This Privacy Policy does not cover any information about more than one individual where the identity of the individual is not known and cannot be inferred from the information ("Aggregated Information"). Align Decking retains the right to use Aggregated Information in any way that it reasonably determines is appropriate. This Privacy Policy also does not apply to information about companies or other legal entities.

Privacy Policy for the Protection of Personal Information:

We will collect, use, store and disclose personal information in accordance with the following privacy principles:

Accountability

The responsibility for compliance with data privacy laws and this Privacy Policy lies with the President of Align Decking, although other employees and certain third parties may have access to personal information. We take responsibility to ensure that personal information in our custody is used only for the specific purpose for which it was supplied.

Identifying Information Collected and Purposes

Align Decking may obtain information from you either orally or in writing. We may use this information we collect for the following purposes:

(a) to ship products or provide services to our customers;

(b) to provide customers access to Align Decking’s products or services;

(d) to understand our customers and prospective customers’ needs and to offer products and services to meet those needs;

(e) to conduct credit checks on customers or prospective customers; and

(f) to meet legal requirements.

Unless required by law, we will not use personal information for a new purpose without the knowledge and consent of the individual to whom the information relates. We hold this information in strict confidence and do not reveal it to anyone unless expressly or implicitly authorized by the person or organization concerned or where permitted or required by applicable law.

In the course of our relationship with you, Align Decking will need to collect, use, and sometimes disclose different types of Personal Information for various purposes associated with the services we provide as directed by you. We will only use or disclose personal information for the purpose for which it was collected, unless we have your consent to do so or where it is required or permitted by law.

We information that we typically collect may include:

• your full name;

• contact information, such as your address, telephone number, e-mail address, or job titles;

• information to help establish your identity;

• whether you have subscribed to, or unsubscribed from, any of our mailing lists, or accepted any of our invitations;

• your payment information; and

• any other Personal Information that you voluntarily choose to provide to us.

In some cases, we collect Personal Information from third parties such as other organizations with whom we or you have dealings, such as government agencies, credit reporting agencies, recruitment agencies, information or service providers, and from publicly available records.

Consent

By providing your personal information to Align Decking, you consent to our collection, use, and disclosure of your personal information according to this Privacy Policy. If you do not agree with these terms, please do not provide any personal information to us. However, while providing some personal information is optional, certain services can only be offered if you provide personal information to us and we may not be able to offer you certain services if you choose not to provide us with the required personal information.

Consent may be given in various ways, such as: (a) expressly by signing a document, agreeing through electronic means, or verbally; or (b) implicitly by voluntarily providing the personal information.

We will only collect, use, or disclose personal information with the individual's consent, except in certain circumstances permitted or required by law. The way in which we seek consent may vary depending on the sensitivity of the information. We will obtain consent in all cases where the personal information involved is considered sensitive, such as income or health information.

Typically, we will seek consent for the use or disclosure of personal information at the time of collection. However, we will seek additional consent after collecting the personal information if it is required for a new purpose.

In certain circumstances, obtaining consent may be inappropriate. The Personal Information Protection and Electronic Documents Act and provincial privacy laws provide exceptions where it is impossible or impractical to obtain consent. Please note that there are circumstances where the collection, use, and/or disclosure of personal information may be justified or permitted without consent, or where Align Decking may or must disclose information without consent, in accordance with applicable law.

Additionally, unless otherwise revoked using the process outlined below, you consent to receive texts or other forms of short message service (SMS) for promotional purposes or Align Decking's operations staff using third-party software. If you wish to opt out and no longer be contacted by Align Decking's operations staff using third-party software or for marketing or other promotional campaigns, please refer to our opt-out policies below.

You have the right to revoke your consent to the collection, use, and disclosure of your personal information at any time. However, revoking your consent may prevent us from providing services or products to you. In such cases, we will discuss with you the reason we need your personal information and why revoking your consent affects our ability to provide our services or products to you.

Limiting Collection, Storage, and Security

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Limiting Use, Disclosure and Retention

We will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law.

Our Websites and Cookies

In general, you can use our websites without giving us any Personal Information. If you are one of our anonymous visitors, please bear in mind that we may still record certain analytical information and as further set out in this section.

Align Decking may use cookies, web beacons/pixel tags, log files and other technologies to collect certain information about visitors to our websites, and recipients of our newsletters, invitations, and other communications.

When you visit our websites, we may collect information about your visit including your IP address, your geographic region (as determined by IP address), clickstream through our website, the date and time of your visit, information about your device and network such as the browser you use and its configuration, your connection speed, the pages you view or search for on our website, what links you click, what you download, our page response times, any download or other errors, the length of your visit, and whether the emails we send are opened.

We may use this information to improve the functionality of our website, to tailor or improve the content that we may send or show you, and for analytical purposes to understand how visitors interact with our website, messages and the information we provide.

Affiliates with Whom We Share Information

Align Decking may provide information to certain third parties such as customer relationship management tools or payroll software among others. We ensure affiliates whom we share information with securely store all information they are storing on our behalf.

Accuracy

Align Decking endeavours to ensure that any Personal Information provided and in its possession is as accurate, current and complete as necessary for the purposes for which we use that information.

You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. In the event that you believe that your Personal Information is not accurate or you wish access to your Personal Information, you may make a request using the contact information provided below.

We endeavour to provide timely access to your Personal Information. However, we may require you to verify your identity to our satisfaction prior to doing so. Further, there may be circumstances where access cannot be granted. For example, we will not grant access where doing so would lead to the disclosure of Personal Information of another individual and that individual refuses to provide consent to the disclosure, or where the information is subject to privilege or other legal restrictions. In such cases, you will be notified of the reason why it is not possible to grant access to your Personal Information.

Safeguards

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

We protect personal information through a combination of physical, organizational, and technological measures. These measures include locked file storage and restricted access to offices, security clearances and limiting access on a need-to-know basis, and the use of passwords and encryption. We also require our external service providers to provide a comparable level of protection for personal information that we may provide to them.

Individual Access

Upon written request, we will inform an individual of the existence, use and disclosure of his/her personal information and give him/her reasonable access to that information. We may deny access for legally permissible reasons, such as situations where the information is prohibitively costly to provide if it contains references to other individuals, or where it cannot be disclosed for legal, security or commercial proprietary reasons. We will advise the individual of any reason for denying an access request.

When an individual successfully demonstrates the inaccuracy or incompleteness of personal information held by us, we will correct or update the information as required.

Amendment of Our Practices and this Privacy Policy

This Privacy Policy is in effect as of December 28, 2022. Align Decking will from time to time review and revise its privacy practices and this Privacy Policy. In the event of any amendment, an appropriate notice will be posted on our website.

Your continued access to and/or use of our website or provision of Personal Information to us after any such changes constitutes your acceptance of, and agreement to this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what Personal Information we collect, how we use it, and with whom we may share it.

How can you contact us about this policy?

If you have questions or comments about this notice, you may email us at dale@aligndecking.ca or by post to:

Align Decking Inc.
2 Campbell Drive
Suite 656
Uxbridge, Ontario L9P 0A3
Canada